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Samba Scientific

Samba Scientific

Marketing and Media for Life Science Brands

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Privacy Policy

Last Updated: March 29, 2022

Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our website and to our sales, marketing and employee recruitment and retention activities. This is important: we hope that you will take the time to read it carefully. This Privacy Policy is not for paid software products, free and paid software product subscriptions and professional services.

ATTENTION: PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE. USING THIS WEBSITE INDICATES THAT YOU ACKNOWLEDGE AND ACCEPT THE PRACTICES AND POLICIES DESCRIBED IN THIS PRIVACY POLICY AND YOU CONSENT TO THE COLLECTION, USE, PROCESSING, AND SHARING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS POLICY. IF YOU DO NOT ACCEPT THE TERMS OF THIS PRIVACY POLICY, DO NOT USE THIS WEBSITE.

Who we are?

Samba Scientific, LLC’s headquarters and registered office address is at 1079 S Hover St #200, Longmont CO 80501.

Jared Snider is the data controller and can be contacted by email at jared@sambasci.com

When do we collect personal data about you?

  • When you interact with us in person, through correspondence, by phone, by social media, or through our website.
  • When you sign up for our newsletter or complete our contact form.
  • When we collect personal information from other legitimate sources, such as third-party data aggregators, technical conferences, trade organization and industry memberships, our marketing partners, public sources or social networks.
  • We may collect personal data if it is considered to be of legitimate interest and if this interest is not overridden by your privacy interests.

Why do we collect and use personal data?

We collect and use personal data mainly to perform direct sales and direct marketing. We also collect data about suppliers, partners, and persons seeking a job or working for our company.

We may use your information for the following purposes:

  • Send you marketing communications after a purchase or when requested. These may include information about our products and services, events, activities, and promotions of our associated partners’ products and services.
  • Perform direct sales activities in cases where we have a legitimate interest.
  • Provide you content and venue details on a webinar or event you signed up for.
  • Reply to a ‘Contact me’ or other web forms you have completed on our website (e.g. to download a whitepaper or listen to a webinar).
  • Follow up on incoming requests (product and service inquiries, emails, chats, or phone calls).
  • Provide products and services, and operate, evaluate and improve our business.
  • Notify you about any disruptions to our services (system messages).
  • Contact you to conduct surveys about your opinion on our products and services.
  • Process a job application.
  • Conduct automated processing of personal data to evaluate certain personal aspects relating to a natural person.

Our legal basis for collecting personal data

Collecting personal data based on consent

We may collect personal information based on your consent.

Collecting personal data based on contracts

We use personal information for fulfilling our obligations and to provide support related to purchases, contracts and agreements with customers, partners and suppliers.

Collecting personal data based on legitimate interest

We may use personal data if it is considered to be of legitimate interest and if the privacy interests of the data subjects do not override this interest. This legal basis is primarily related to our sales and marketing purposes and products and services support functions. We also use personal data for employment purposes.

What type of personal data is collected?

We collect name, phone number, title, physical and email address, in addition to your company’s name and company contact information. We may also collect feedback, comments, and questions received from you in sales-related communication and activities, such as meetings, phone calls, documents, and emails. From our website, we may collect IP-address and actions taken on the website.

If you apply for a job, we collect the data you provide during the application process.

How long do we keep your personal data?

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period of time after your last interaction with us.

Your rights to your personal data

You have the following rights with respect to your personal data:

  • The right to request a copy of your personal data that we hold about you.
  • The right to request that we correct your personal data if inaccurate or out of date.
  • The right to request that your personal data is deleted when it is no longer necessary for us to retain such data.
  • The right to withdraw consent to personal data processing. For example, your consent to receive e-marketing communications:
    • If you want to withdraw your consent to e-marketing, please make use of the link to manage your subscriptions included in our communication. Please note that you may still receive system messages and administrative communications from us, such as system messages, and notifications about your account activities.
  • The right to request that we provide you with your personal data and, if possible when technically feasible, to pass on this information directly (in a portable format) to another data controller when the processing is based on consent or contract.
  • The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data.
  • The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.
  • The right to contact or file a complaint with regulators or supervisory authorities about the processing of your personal data.

Any query about your privacy rights should be sent to Jared Snider, jared@sambasci.com.

Third party content

Our website may contain links to websites maintained by others. This Privacy Policy does not reflect the privacy practices of those websites. We are not responsible for the privacy policies and other content on websites other than our website, and the terms of this Privacy Policy do not apply to any other websites or content, or to any collection of data after you click on the links to such outside websites. We encourage you to review the privacy policies of websites you choose to link to from this website so that you can understand how those websites collect, use, and share your data.

Children’s Privacy

We do not knowingly collect or solicit Personal Data directly from anyone under the age of thirteen (13) or knowingly allow such persons to use the website or register for our Services. If you are under 13, please do not attempt to use this website or register for our Services or send any information about yourself to us, including your name, address, email address, or phone number.

Data Security

We endeavor to protect the privacy of your Personal Data and other information we hold in our records. We exercise reasonable security measures consistent with industry standards to protect against unauthorized access to Personal Data stored in our databases, and to prevent unauthorized use, alteration, corruption, or disclosure of that Personal Data. Personal Data stored in our possession is maintained behind firewalls.

We restrict access to Personal Data to our employees, contractors, partners and agents who need to access that information in order to operate our business in a manner consistent with this Privacy Policy. All such personnel are required to treat Personal Data in a manner consistent with this Privacy Policy, and they are subject to discipline, potentially including termination, if they fail to comply with those requirements.

While we believe our policies and practices regarding information security and integrity are reasonable, we cannot guarantee that the security and/or integrity of Personal Data will not be breached or that such Personal Data will not be subject to unauthorized access, alteration, corruption, or disclosure. We review our information security policies and practices periodically and may update them as we determine reasonably necessary to achieve information security and integrity consistent with industry standards

Do we share your data with anyone?

We do not share, sell, rent, or trade your Personal Data with third parties without your consent, except as is described below:

Third-party Service Providers working on our behalf:

We may pass your information on to our distributors, agents, subcontractors and other associated organizations with the purpose of them providing services to you on our behalf. We may also share information with third parties, including advisors, advertisers, and investors, for the purpose of conducting general business analysis.

If required by law:

We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. However, we will do what we can to ensure that your privacy rights continue to be protected.

Use of subcontractors (processors and sub-processors)

We may use subcontractors to process personal data on our behalf. These companies are authorized to use your personal information only as necessary to provide these services to us and are responsible for keeping your personal data secure.

COOKIE POLICY

We use cookies and web beacons (‘Website Navigational Information’) to collect information as you navigate the company’s websites. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the company’s websites, such as the web pages viewed and the links clicked.

This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the website, and to gather such personal data as browser type and operating system, referring page, path through website, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. Our website does not respond to your browser’s “do-not-track” signals.

Changes to this Privacy Policy

We may change the Privacy Policy from time to time at its sole discretion. Amendments to this Privacy Policy shall become effective when we publish the revised Policy on our website. If we revise the Privacy Policy in such a way that permit substantial changes in the way we use or disclose your Personal Data, we will notify you by sending you an email to the last email address you provided to us, or posting a notice on our website. Please regularly check the website to view the then-current Privacy Policy.

Questions, Concerns, or Comments

We welcome your comments and questions regarding this Privacy Policy and the use of any Personal Data. Please send all requests for additional information, data updates, requests for your data, and data erasure requests to:

Data Controller Contact

Jason Amsbaugh, Jason@sambasci.com

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 Privacy Policy

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Digital Marketing

Job Type: Full Time – Remote

Reports to: Team Lead – Sr. Digital Marketing Manager

Key Responsibilities include:

  • Follows company’s values, vision, and mission.
  • Reports weekly employee measurables/ KPI
  • Follows and complete tasks assigned in Asana or other project management tools.
  • Attends to companywide meetings on a weekly basis.
  • Manage the setup, measurement, and optimization for HubSpot and Marketo.
  • Develop Marketing strategies for clients and Samba.
  • Perform monthly site audits on all clients (including Google Analytics, HubSpot and site performance)
  • Optimize marketing automation and lead nurturing processes through email, content, and social channels.
  • Explore new ways to engage and new social networks to reach our target buyers.
  • Manage and build various email lists and campaigns, including the design templates, calls-to-action, and content used in email sends. Segment lists based on behaviors like past email engagement and website interactions (content downloads, site page visits, etc.).
  • Research and test partnerships with new vendors to expand our reach and/or lower cost-per-acquisition.
  • Stay up to date with digital marketing trends and potential new channels
  • Manage both on-site and off-site SEO for the company and clients.
  • Manage of organic search engine performance and goal setting based on site impressions, clickthrough rates, traffic, and conversions.
  • Manage key conversion points in the marketing funnel, including landing pages, website calls-to-action (CTAs), and lead-generating forms.
  • Monitors and reports to teammates on the performance of various marketing channels and campaigns.
  • Create scalable, innovative approaches to extracting, managing, and analyzing data from customers.
  • Utilize, optimize, and report on many components of the Google Suite: Google Analytics, Search Console, Tag Manager, Data Studio, Page Speed Insight.
Web Developer

Type: Full Time, Remote

Report to: Sr. Developer

Key Responsibilities:

  • Follows company’s values, vision, and mission.
  • Reports weekly employee measurables/ KPI
  • Follows and complete tasks assigned in Asana or other project management tools.
  • Attends to companywide meetings on a weekly basis.
  • Maintains constant communication with the team daily
  • Implement client websites/template offerings from approved design, site architecture, and user interface to finished deliverable
  • Code and implement WordPress sites from XD layout
  • Update re-usable code libraries to streamline WordPress development cycle
  • Support, extend and/or enhance existing code
  • Document technical and functional specifications
  • Write clean, well-documented code
  • Ensure that ‘go-live’ deadlines are met for all sites
  • Maintain and optimize existing sites
  • Facilitate site documentation and maintenance
  • Provide technical consultancy services to internal team
  • Testing and debugging issues
  • Managing project timelines and tasks
  • Updating technical documents
  • Other duties as required
Technical Writer

Job Type: Full Time – Remote

Reports to: Operations Manager

Key Responsibilities include:

  • Follows company’s values, vision, and mission.
  • Reports weekly employee measurables/ KPI
  • Follows and complete tasks assigned in Asana or other project management tools.
  • Attends to companywide meetings on a weekly basis.
  • Determinate the clearest and most logical way to present information for greatest reader comprehension.
  • Generate innovative ideas for content and workflow solutions
  • Meet with subject matter experts to ensure specialized topics are appropriately addressed
  • Analyze information required for the development or update of policy, procedure, and form documentation.
  • Review and/ or copy Edith content developed by other members of the team
  • Research, write, edit and revise content that is both engaging and accessible to user personas with both non-technical and technical backgrounds
  • Maintain tracking in Asana to ensure deadlines are met and client deliverables and received on time.
  • Collaborate with the internal operations team like Web Developer, graphic designer and Digital Marketing Manager.
Graphic Designer

Job type: Full Time – remote

Reports to: Sr. Graphic Designer

Key Responsibilities include:

  • Follows company’s values, vision, and mission.
  • Reports weekly employee measurables/ KPI
  • Follows and complete tasks assigned in Asana or other project management tools.
  • Attends to companywide meetings on a weekly basis
  • Collaborate, brainstorm, and strategize with multiple teams or clients for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials
  • Translate strategic direction into high-quality design within an established brand identity
  • Develop concepts by hand or with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout
  • Manage the design and uploading process of all project material, understanding best practices for using a content management system
  • Use trend intelligence and an understanding of the current and historical business and market to design and execute specific classifications
Project Manager

Job Type: Full Time

Reports to: Sr. Project Manager / Account Manager

Key Responsibilities include:

  • Follows company’s values, vision, and mission.
  • Reports weekly employee measurables/ KPI
  • Follows and complete tasks assigned in Asana or other project management tools.
  • Attends to companywide meetings on a weekly basis.
  • Creating long – term and short=term plans, including setting targets for milestones and adhering to deadlines
  • Delegating task and creating task in Asana to Designer, Digital marketing, and Web developers
  • Making Effective decision when presented with multiple options for how to progress with the project
  • Serving as a point of contact for team when multiple units are assigned to the same project to ensure team actions remain in synergy
  • Communicating with Account Managers to keep the project aligned with their goals
  • Adjusting schedules and targets on the project as needs or hours work in Harvest for the project change.
  • Other tasks as assigned
Account Manager

Job Type: Full Time – Remote

Report To: Director of Client Management

Key Responsibilities include:

  • Follows company’s values, vision, and mission.
  • Reports weekly employee measurables/ KPI
  • Follows and complete tasks assigned in Asana or other project management tools.
  • Attends to companywide meetings on a weekly basis.
  • Communicating with clients clearly and addressing their concerns and resolving any conflicts that arise.
  • Raising Client’s business concerns and needs to the company’s management
  • Negotiating and closing on project schedules and date lines with existing and new clients
  • Delivering sales pitch to prospective clients
  • Preparing and presenting business and account updates management and clients
  • Following up clients to ensure they are satisfied with the company’s services
  • Monitoring the budget of the clients on hours worked, explaining cost or expenditures, and discussing new terms if necessary
  • Contributing to information to sales strategies by assessing current product results, monitoring competitive services, assessing needs to be filled and analyzing costumer reactions